Family Support at Phoenix Outdoor

Phoenix Outdoor is committed to providing the highest level of support to its families. We understand that having a teenager in crisis creates pain, confusion and anxiety for the family. As a result, Phoenix offers numerous resources for parents that are designed to reduce anxiety, educate, and gain clarity so parents can make informed decisions about their child's future.

During the admissions process, Phoenix provides each family with a Parent Guide that helps set expectations about what the family can expect from Phoenix Outdoor. Families are assigned a Parent Coordinator who serves as a central point of contact, customer service and information. A family therapist meets weekly via telephone with families to offer support, feedback and advice. Parents are connected to each other on the weekly parent support teleconference and can share common experiences and seek advice. The Parent Connection web portal offers detailed information about each student.